Privacy Policy

Effective Date: July 11, 2026

Flower Power Love Ltd. Co. ("we," "our," or "us") operates the website and online services (collectively, the "Service"). We are committed to protecting your privacy and handling your personal data with transparency and integrity.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our multi-tiered mystery boxes, participate in our packing video shopping experiences, or engage with our gamified features (such as digital wheel spins and capsule twists).

Please read this policy carefully. By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
 
 
1. Information We Collect
We collect several different types of information for various purposes to provide and improve our Service to you.
 
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This includes, but is not limited to: 

• First name and last name

• Email address

• Shipping and billing address

• Phone number

• Date of birth (Required for legal age-verification and custom Birthday Box generation)

 
Transaction and Billing Data
We collect data necessary to process your payments for one-time purchases, monthly subscriptions, or add-on's. This includes your payment instrument details (such as credit card numbers) and security codes. All payment data is handled securely by our third-party payment processors; we do not store raw credit card numbers on our servers. 
 
Interactive and Public Video Data
When you participate in our order-packing video requests, your order number, first name, if you have ordered before and any checkout form questions and additional comments you submitted will be shared during the packing video.
 
 
2. How We Use Your Information
We use the collected data for various operational and marketing purposes: 

• To fulfill, pack, and ship your mystery boxes, subscription orders, and promotional ticket prizes.

• To manage your recurring monthly subscription billing and account preferences.

• To execute our gamified features, including tracking your earned wheel spins or capsule twists.

• To verify your legal age before processing orders in restricted product categories (such as our self-defense items).

• To notify you about updates to your order status, changes to our Service, or upcoming packing video broadcast schedules.

• To provide tailored marketing communications, newsletter updates, and exclusive VIP waiting list offers (which you can opt-out of at any time).

 
 
3. Sharing and Disclosure of Your Information
We do not sell your personal data. We only share your information with trusted third parties to execute our business operations:

• Service Providers: We share data with third-party vendors who provide website hosting, e-commerce storefront infrastructure, age-verification software, email automation tools, and shipping/logistics services. 

• Payment Processors: Your billing data is provided directly to our secure payment gateway partners to process transactions and manage recurring subscription renewals.

• Compliance and Legal Obligations: We may disclose your information where required to do so by law, subpoena, or if we believe that such action is necessary to comply with local safety laws regarding restricted items (such as self-defense tools). 

 
 
4. Data Security and Retention
The security of your data is a top priority for us. We use standard commercial encryption and secure protocols to protect your information during transmission and storage. 
We retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, including fulfilling your ongoing subscription agreements, satisfying legal or tax requirements, and resolving operational disputes. 
 
 
5. Your Data Rights
Depending on your geographic location, you may have specific legal rights regarding your personal information, including:

• The right to access, update, or delete the personal information we hold about you.

• The right to object to or restrict our processing of your data.

• The right to withdraw your consent at any time for promotional emails and marketing communications. 

To exercise any of these rights, please contact us using the professional support details listed below.
 
 
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect shifts in our product verticals, legal compliance adjustments, or operational updates. We will notify you of any changes by posting the new policy on this page with an updated "Effective Date."
 
 
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is managed, please reach out to us at:
Flower Power Love Ltd. Co.
Email: support@flowerpowerlove.studio